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A. Introduction

  1. Welcome to rootfivebd.com additionally known as “we”, “us” or “Rootfive”. We are an online retail pc products supplier and distributor center and these are the terms and conditions overseeing your entrance and utilization of Rootfive, portable application, administrations and apparatuses (the “Website”). By utilizing the Site, you thusly acknowledge these terms and conditions (counting the connected data in this) and speak to that you consent to conform to these terms and conditions (the “Client Agreement”). This User Agreement is regarded as successful upon your utilization of the Site which means your acknowledgment of these terms. On the off chance that you don’t consent to be bound by this User Agreement kindly don’t get to, register with or utilize this Site. This Site is claimed and worked by Rootfive Bangladesh Private Limited, BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
  2. Rootfive reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Rootfive grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

Disclaimer

All prices and specifications are subject to change without notice. Typographical, photographic, and other errors are not the responsibility of ROOTFIVE. Original manufacturer warranties are included with retail products. There is no technical support or sales advice available from ROOTFIVE. We have either digitally improved or taken pictures from different websites for the images on our website. We do not guarantee that the products will be exactly as they appear on the website in terms of color, size, and texture. You might not have been notified that your order was void.

THE TERMS OF PAYMENT

Before making any payment, it is highly recommended to check the stock availability. Payments will be received through SSLCOMMERZ’s digital payment gateway. Online payments will be subject to additional gateway fees. It may take 10-15 working days to refund any payment and it may even cost you additional fees, additional fees deducted during the payment will not be refunded in refund requests. As far as payment terms and rights are concerned, SSLCOMMERZ reserves all rights. If you are considering making a payment, please read the PAYMENT TERMS carefully.  Refund & Return Policy, as well as EMI Terms.

PROCESSING TIME

If the items are in stock and payment verification is not a problem, your order will be processed within 48-72 hours. In spite of the fact that ROOTFIVE cannot guarantee same day shipping, we will do our best to do so whenever possible. On weekends and holidays, orders are not processed. You should also read the Delivery Terms.

PRODUCT LISTINGS

In all item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information contained herein or referenced on our website, ROOTFIVE strives to provide accurate information. It is not possible for us to guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links, or any other product-related information listed is entirely accurate, complete, or current due to human error and other factors.

When a product listed on our website is incorrectly priced due to a typographical, informational, technical or other error, ROOTFIVE reserves the right to refuse and/or cancel any order for the product, as well as to amend, correct and/or remove the inaccurate information. ROOTFIVE also provides links to other websites as a resource for customers seeking additional information and/or professional opinions. These or any other websites are not under the control of ROOTFIVE.

PHYSICAL DAMAGE POLICY

In the event that a ROOTFIVE product is physically damaged, its warranty coverage will be void. It is void if the product has been improperly installed, damaged physically, has been removed or tempered, has been damaged by liquid, or has been abused in any way. As a result, ROOTFIVE will return any physically damaged Products to the customer at the customer’s expense.

WARRANTIES: ALL PRODUCTS SOLD WITH MANUFACTURER WARRANTY ONLY

ROOTFIVE is just a retailer. Products sold by ROOTFIVE and this  are not manufactured by ROOTFIVE. However, each manufacturer’s warranty, service, and support policy may apply (if present). The warranty of the manufacturer will be assigned and passed through to the customer by ROOTFIVE, with the customer agreeing to seek recourse only against the manufacturer. This document does not constitute a representation or express warranty from ROOTFIVE about the product. The company disclaims all other warranties, either expressed or implied, with respect to such products, including, but not limited to, implied warranties of merchantability and fitness, as well as implied warranties arising from statute, a trade custom, or in the course of doing business.

ROOTFIVE sells all products in an “as-is” condition, meaning they are packaged according to the manufacturer’s specifications. It is the manufacturer who determines the quality and performance of the product. In the event that any of these items prove defective, malfunction or function improperly after purchase, ROOTFIVE will have the product repaired or serviced by the manufacturer. The buyer is responsible for shipping the product to ROOTFIVE.

You are entirely responsible for your use of the site. Except as expressly stated below or in a written warranty accompanied by a product (and then only with respect to that product), RootFive disclaims all representations and warranties of any kind, either express or implied (including, but not limited to, merchantability, suitability, accuracy and availability) with respect to the site and any products offered or available through the site. Products and information on the site are provided ‘as is’. Neither ROOTFIVE nor its subsidiaries, affiliates or any of their respective employees, agents, directors, employees, representatives, shareholders, ancestors, successors, or assigns (collectively, “affiliates”) shall be liable for any indirect, consequential, special, injunctive, or consequential damages in any way connected with the site, information on or transmitted from the site, products sold at the site, or transactions conducted at the site, whether or not ROOTFIVE has been advised of the possibility.

No This site, its products, or any other services available or purchased through it are not liable for direct or indirect damages. the lesser of the amount paid by you to ROOTFIVE for the single product at issue. You agree that this section applies to all use of the site, information contained therein, products purchased or available at the site, as well as transactions conducted there.

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